1. Major credits cards such as VISA, Master Card, AMEX, JCB, Diners and Discover.
3. Bank transfer to DBS, POSB and OCBC for Singaporeans and Maybank2U for Malaysians.
You'll find our bank details after you've successfully checked out. Please email us at firstname.lastname@example.org once transfer is done. Orders are automatically cancelled on the next day if payment is not received.
2. Click My Account at the top right hand corner to go to your Order History Page.
3. Click the Order number that you wish to track.
4. Click the tracking URL provided in the order.
For Guests with no Accounts:
Once your order is shipped, you will received a Shipping Update e-mail with the tracking link. Keep that email and click the link anytime you want to track your order. Do check your spam folder as well in case our email lands there.
For Standard Tracked shipping, tracking updates will stop after it departs the local country and will start again once it reaches the destination country. Courier shipping will have more detailed tracking.
14-count has 14 squares per inch and 18-count has 18 squares per inch.
14-count is the general favorite for beginners and 18-count is the
smaller square. If you have stitched before, 18-count should be a breeze
and the end result will be better as well. On 18-count, the design will
be a few inches smaller.
We give about 30-60% extra threads to what the kit requires. Do remember to separate the strands into sets of 2 strands before cross stitching. Stitching in 3 strands or the whole thread will result in not having enough threads for the whole design.
We would also recommend not to move from one stitch to a far stitch to avoid wastage of threads.
The best way to do our charts is to start from page 1. Do block by block
(page by page). Go to the right hand corner of the fabric and measure
at least 2-3 inches from top and side. Then mark the meeting point with a
pen. Finish 1 whole page before moving on to the next page. One the
next page don’t stitch the highlighted lines as they are repeated lines
from the previous page. It’s only there to help you find your place.
You will get an A4 sized colored chart, Pre-carded DMC threads that are
easy to pull out, 14-count or 18-count Aida Fabric (your choice!),
needle/s, easy instructions and a DMC Care Page. A complimentary metre
of metallic Kreinik thread will also be included for you to add a shine
to your finished work.
Although our designs state that the sizes for 14 and 18 count, in
truth all cross stitch charts can be used for any fabric count you like.
The only difference will be the final size after you stitch it. You can
enter the stitch count in the below link to calculate the how big your
design will be on any other fabric count.