1. Major credits cards such as VISA, Master Card, AMEX, JCB, Diners and Discover.
3. Bank transfer to DBS, POSB and OCBC for Singaporeans and Maybank2U for Malaysians.
You'll find our bank details after you've successfully checked out. Payment must be received within 24 hours for your order to be processed. However if you are facing any issues, do let us know so we can extend the payment period.
It takes about 2-4 working days to ship out your order. Each order takes a few hours for us to prepare so on days when we have a high volume of orders, it can take up to 4 days to get your order out. Orders are fulfilled on a first come first serve basis.
Every order deserve our best care and attention :)
If you would like to exchange your order for another, you will need to return to us the previous order in its original sealed condition and make a separate order for the new item. If the new item you wish to purchase has a higher price than the returned item, you will only need to settle the difference. If the amount is lower, we will give you a refund of the difference. Shipping fee (if any) for the previous order will not be credited.
Do you still have questions that you need help with? Contact us and we are happy to help!
Here are the approximate delivery times for standard delivery. Express Mail Service will take about 3-8 days.
Singapore: 4-10 business days
Malaysia: 2-6 business days
Rest of the World: 10-20 business days
Express Shipping takes about 3-8 business days.
Important: Do note that the estimated delivery time applies when the order leaves our store. If your order is subjected to custom checks, it can take a few more days for it to reach you. Also do take note that during the holiday seasons like Christmas and year end, orders tend to take a longer time to reach its destination.