Shipping Policy for Singapore/Malaysia

 

We only ship via registered shipping to Singapore and Malaysia. 

For Singapore, we offer a discounted shipping fee from $1.50 to $2.50 for orders below $50. Registered shipping is FREE for orders above S$50.

For Malaysia, we offer Pos Daftar at $1.00 only for any order amount. Free Pos Daftar for orders above $20 (MY$60) and a FREE upgrade to Courier for orders above S$50 (MY$150).

Where to track your shipment:-
POS Malaysia website
Singpost website

International Shipping Rates

You have the option for standard mail without tracking, registered tracking and express mail. Shipping starts from as low as $3.99 Singapore Dollars.

For other countries, you can check at your country's mailing website to track your shipment. However if your country does not support overseas registered tracking, the updates will stop the moment it reached your country.

Where to track your shipment:-
POS Malaysia website 


When do we ship out your items?

We ship orders daily from Monday to Friday. Your order will be shipped on the next working day. For The Art of Stitch designs and Stitch a Photo orders, we do need 1-2 working days to prepare them.

When will I get my items?

Singapore - 4-10 working days
Malaysia - 2-4 working days
Rest of the World: 10-20 working days (standard/registered)
Rest of the World: 3-8 working days (express mail)

Important: Do note that the estimated delivery time applies when the order leaves our store. Delivery time can take a few days to a week longer if there are custom checks, weather issues, holidays in between or other unforeseen circumstances that we cannot control.