Processing & Shipping Times

Your order will be shipped within 1–2 days. During peak seasons, such as the end-of-year holidays, processing may take up to 5 days. If you're ordering gifts, we recommend placing your order early to ensure timely delivery.

Once your order is shipped, it will take about 4-8 days for delivery.

Where do we ship from?

Although we are a Singapore-registered store, we currently operate from Kuala Lumpur, Malaysia.

International Shipping Rates

We provide flat-rate shipping to all destinations around the world. You can view your shipping rate in the cart using our shipping estimate tool during checkout.

Our shipping rates can fluctuate on a monthly basis depending on the rates provided by our courier.

If your country isn’t listed, feel free to reach out to us, and we’ll check if we can deliver to your location.

Shipping to EU

For customers ordering from the countries below:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden

Do take note that at the moment we are not able to process your orders via our website due to the VAT regulations.

However you can still purchase our kits & PDFs at our Etsy Store.

Shipping Rates to Singapore

For orders up to $100 -
Aramex Express: S$8.95 (3-6 days delivery)
FedEx Intl Priority: S12.95 (2-3 days delivery)

For orders over $100 -- YOUR ORDER SHIPS FREE!

Local Shipping Rates in Malaysia

For orders up to RM49.99 -
Peninsular Malaysia: RM 5.95
East Malaysia: RM 12.95

For orders over RM50 -- YOUR ORDER SHIPS FREE!

We partner with DHL for all deliveries within Malaysia.

Our Delivery Partners

We work with trusted carriers like FedEx, DHL, UPS, and ARAMEX to ensure reliable delivery. Once your order has been shipped, you’ll receive a tracking number, and your package should arrive within 4–8 days.

Delivery to PO Boxes

Please note that we are unable to deliver to PO box addresses.

Import Tax and Duties

Your order may be subject to import duties and taxes (including VAT) upon arrival in your destination country. As these fees vary by country, we are unable to calculate them in advance. Please note that all import duties and taxes are the responsibility of the buyer/customer.

If an item is returned to us due to the customer's instructions to the courier, any return shipping and/or storage fees will be deducted from the refund amount.

Shipping Delays

Please be advised that shipping times provided are estimates and are subject to change due to factors beyond our control. While we strive to ensure your order is delivered promptly, unforeseen circumstances such as weather conditions, carrier delays, customs processing, or other logistical issues may result in delays.

We appreciate your understanding and patience as we work diligently with our shipping partners to deliver your order as quickly as possible. For urgent matters or concerns regarding your shipment, please contact us, and we will do our best to assist you.