How do I order?

Digital Downloads

Once payment is made, your PDF can be downloaded instantly from within your account. You would also receive an email with a download link (do check your spam folder if you don't see the email in your inbox).

To download your PDF within your account, simply login in and click the Human icon at the top right corner.

Click your order to open it.

The file/s to download will be at the top. Click the Download Now button to get your file.

Track your Order

1. Click the Human icon located at the top right of the Page.

2. Enter your email to sign in with Shop or receive a one time code to your e-mail address. We are no longer using passwords for our website.

3. Click the Order number that you wish to track.

4. Click the tracking URL provided in the order.

Complimentary Gift Wrapping

Yes, we can, and it’s completely free! Simply check the box to include gift wrapping for any kit, and add your personal message. We’ll print your message on a specially designed A5 card.

Cancelling your order

We tend to ship earlier than the estimated shipping date, so if you would like to cancel your order, do let us know as soon as possible. If we have shipped and we are not able to cancel, you can always send us the item back and receive a refund for the order item.

It's very important to us that you enjoy your purchase :) Click here if you would like to do an Exchange/Return.

Payment Options

The Art of Stitch accepts:-

  • Credit & Debit Cards: All major credit cards, AMEX, VISA, Mastercard,
  • Shop Pay
  • PayPal
  • Digital Wallets: Google Pay, Apple Pay
  • Union Pay
  • iDeal & Bancontact
  • Bank Transfer: DBS & Maybank (Singapore/Malaysia only)

Payment QR Code for Singapore

You can scan this Qr code to make a payment for your order after checking out. This code is for bank transfers to our DBS Account for Singaporeans.

Payment QR Code for Malaysia

You can scan this Qr code to make a payment for your order after checking out. This code is for bank transfers to our Maybank Account for Malaysians.

I don't like what I ordered. Can I return it?

Of course, you can! Start your return by logging into your account --> click the Order --> Manage --> Request Return.

Read our Returns & Refunds Policy.