How do I order?

Digital Downloads

Once payment is made, your PDF can be downloaded in 2 ways.

1. If payment is made via credit card or PayPal, your PDF download button will appear at the end of your checkout page.

2. An email with a download link will also be sent to your email address.

If you are making payment by bank transfer (only for Singapore/Malaysia banks), downloads will only be available after your payment has been received.

Track your Order

1. Click the Human icon located at the top right of the Page.

2. Log in via your e-mail/password or your preferred social login.

3. Click the Order number that you wish to track.

4. Click the tracking number to track your order.

Complimentary Gift Wrapping

Our kits are perfect as a gift giving and gift-wrapping is completely free! Simply check the box to include gift wrapping for any kit, and add your personal message.

We’ll print your message on a specially designed A5 card.

Cancelling your order

We often ship orders ahead of the estimated shipping date. If you wish to cancel your order, please let us know as soon as possible. If the order has already been shipped and cannot be canceled, you're welcome to return the item for a refund of the product cost.

We have a 30-day return policy, which means you have 30 days after receiving your item to request for a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return/exchange, click here to go to our online form. Submit the form accordingly. 

For more information, read our Returns & Refunds Policy.

Payment Options

The Art of Stitch accepts:-

  • Credit & Debit Cards: All major credit cards, AMEX, VISA, Mastercard,
  • PayPal
  • Digital Wallets: Google Pay, Apple Pay
  • Union Pay
  • iDeal & Bancontact
  • Bank Transfer: DBS & Maybank (Singapore/Malaysia only)

Singapore Bank Transfer

You can transfer your order amount to our DBS Savings Plus Account: 0298014528.

Do take note that we can only hold an order for 24 hours without payment after which it will be automatically cancelled.

If you need more time, do feel free to drop us a message and we will be happy to help.

Payment QR Code for Malaysia

You can scan this Qr code to make a payment for your order after checking out. This code is for bank transfers to our Maybank Account for Malaysians.

Alternatively you can also transfer to our Maybank Savings Account: 164490474864

Return & Exchanges

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To start a return/exchange, click here to start the process.

For more information, read our Returns & Refunds Policy.